Priority Risk Management Team

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Steve

President, CLCS

Steve is the founder and owner of Priority Risk Management. He wants customers to have a stable experience and will help discuss claims and answer any questions if needed. He works out of the Fishers, Indiana office and has been in the industry for 40 years. Steve loves being in a noble profession like insurance. He loves to help people and make a difference in their lives. He holds a lot of respect for the esteemed establishment he has created here at PRM. He loves working with his son Mark on a day-to-day basis and helping his clients as much as he can with their best interests at heart. His favorite memory with a client was when a dentist had a fire at one of their locations a couple of days before Thanksgiving and the whole place burned down. If it weren't for the coverage that PRM provided, 40 people would have been out of work that day. It shows how much of a difference insurance can have on people’s lives. 

Meet Steve
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Mark

Vice President

Mark is the Vice President of Priority Risk Management and the son of Steve Shoultz. Mark works with small businesses and individuals. He helps clients with auto and home insurance and lowering out of pocket expenses. He also helps businesses with their insurance needs and specializes workers compensation. He works out of the Fishers, Indiana office and has been in the industry for 11 years. Mark likes the helping people aspect of insurance and being able to make a difference in their lives in times of tragedy. His favorite part about working at PRM is the flexibility in schedule so he can spend time with his family and the ability to bring new staff in and help them succeed. 

Meet Mark
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Teri

Director of Personal Insurance

Teri is a personal line account manager and claims. She helps clients with handling their claims, handling the policies that go with those claims, and processing changes that are being made. Teri works out of the South Bend, Indiana Office and has been in the business for 37 years. Her favorite aspect of insurance is the relationship that is built between her and the clients. It is a family-like bond and she likes that she gets to help the clients in their time of need. Teri loves working at PRM because of the welcoming environment and how management takes care of their employees on a personal and professional level. Her favorite moment in insurance is when the client doesn't want to buy the recommended coverage but does anyway because they trust the agents and information. It makes her feel like she is doing her job right. 

Meet Teri
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Michele

Risk Manager

Michele is an insurance agent. Michele's prime focus is Employee, Group Medical Benefits, Medicare, Life Insurance, Dental Vision, and overall problem-solving. She helps clients filter down the insurance jargon and get to exactly what the client needs. Michele works out of the South Bend, Indiana office and has been in the insurance business for 24 years. She likes the learning-on-your-feet aspect of insurance and likes the caring and understanding atmosphere of the PRM Team. Her proudest moments are being able to help and assist clients with protecting their lives and building long-lasting relationships along the way.

Meet Michele
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Jennifer

Risk Manager

Jennifer is a customer service representative. She helps clients assess risks and notifies them of risks they might not be aware of. Her favorite type of clients to work with are first-time home buyers. Jennifer works out of the South Bend, Indiana office and has been in the industry for 9 years. Her favorite part about working in insurance is helping protect clients and helping drop the stigma that insurance is boring. Jennifer enjoys working for PRM because of the family-oriented atmosphere and the quality of the people she interacts with. 

Meet Jennifer
Heather

Heather

Risk Manager

Heather began with PRM in 2023. She enjoys reading, traveling, and running. She admires First Responders and actively participates in her community as a cheer coach, through church programs, various volunteering activities, and by donating blood. She dislikes cheese and peanut butter/nuts. Her favorite sports team is "Go Bills!" and she supports the Love Chapel (Food Bank). She enjoys country music and likes seltzer/sparkling water, true lemon, and Capri Sun. Her preferred restaurants include Henry Social Club and Texas Roadhouse. Her favorite color is turquoise, she likes going to the beach for vacation, and enjoys birthdays.

Meet Heather
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Allison

Risk Manager

Allison is a customer service representative. Her main focus is new business leads and renewals. She helps clients with advising coverages, seeing missing gaps in coverage, renewing renewals, and making changes where needed to best benefit the client. Allison works out of the Fishers, Indiana office and has been in the industry for about 15-16 years. Her favorite quality about insurance is her ability to protect the client and have the client feel heard with their concerns and needs. Allison loves working for PRM because of the transparent and open atmosphere in the agency. Her favorite part about working in insurance is when she gets to market fund coverages and help clients increase their coverages for a lower premium. 

Meet Allison
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Susan

Risk Manager

Sue works in commercial lines. She helps clients with servicing commercial lines, servicing new businesses, taking down information for auto changes, and handling contractors. Sue works out of the South Bend, Indiana office and has been in the industry for 22 years. Her favorite part about insurance is making sure people are taken care of and if there is a loss then PRM will make sure they are protected. Sue’s favorite quality about PRM is the family-oriented atmosphere and how everyone gets along in the workplace. 

Meet Susan
Quinn

Quinn

Risk Advisor

Quinn Schlegel is a Noblesville Graduate. He studied journalism and professional sales at Ball State University. He is 27 years old and married to Katelyn Schlegel, his high school sweetheart. He has a dog Mac who is a german shepherd border collie mix. When he is not doing insurance he is seen regularly playing sand volleyball at pinheads, softball at Morse Beach, or doing stand up comedy around the local scene of Indianapolis. Quinn is a public speaker and is on the leadership committee for the Leukemia and Lymphoma Society. He advocates for cancer awareness due to being a childhood cancer survivor.

Meet Quinn
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Drew

Risk Manager

Andrew Akers joined PRM in 2025. He enjoys a diverse range of activities such as hitting the gym, watching and playing sports (especially with his favorite teams: the Cubs, Pacers, and Colts), traveling, and spending time with friends and family. He is a fan of country music, and his favorite restaurant is Bru Burger, and he enjoys beer, seltzers, and coffee. His favorite movie is “Remember the Titans” and his favorite TV show is “The Office.” He enjoys eating stuffy brownies for dessert, loves “Dream Car,” and doesn’t have a specific preference for wine. Andrew’s favorite color is blue, and he wears a men’s medium T-shirt.

Meet Drew
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Rick

Risk Advisor

Rick is a valued member of the PRM team since 2025 who finds purpose in being there for clients on their toughest days. He’s passionate about helping others and lending a hand when it matters most. Rick believes in making the most of his time and cherishes creating memories with his wife Sarah and their two German Shorthaired Pointers, Phoebe and Joey. His favorite vacation dream is Hawaii, and when he’s not working, you might catch him enjoying Big Hoffa’s BBQ, listening to the Bee Gees, or watching Blues Brothers. A proud Pittsburgh Pirates fan, Rick brings both heart and reliability to the team.

Meet Rick
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Kasey

Risk Advisor

Kasey Ham joined PRM in 2025. He’s part of a large family with nine siblings and admires both sets of his grandparents. He prefers vacation/time off as praise and volunteers at River Of Life Community Church. He has a lot of hobbies including gym, hiking, grilling, cars, etc. He enjoys various music, his favorite colors are red and black. He likes Mexican, Italian, or cheap burgers, and dreams of a Mercedes Benz G-Wagon. His favorite vacation spots are beaches or mountains. He supports Notre Dame and the Pacers, loves Thanksgiving/Christmas, and his favorite book is “Green Lights.” His preferred charity is River of Life.

Meet Kasey
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